Wade Macdonald - Chris GouldingManaging Director MyFalcon helped us close critical process gaps across our recruitment operation, improving automation, data accuracy, structured activity, and follow-up without losing the human element that defines our brand.
Their approach was highly consultative, focused on understanding our workflows and commercial objectives before introducing technology. They worked collaboratively with our team and existing suppliers to ensure seamless integration.
The platform now supports human-led automation across outreach, follow-up, data enrichment, diary management, lead generation, and market mapping, freeing consultants to focus on higher-value conversations.
Adoption has been strong due to their emphasis on usability, stakeholder engagement, and practical design. We also have full confidence in the solution’s robustness and GDPR compliance.
Before building the MyFalcon platform, our team worked directly with organisations to solve real operational problems using data, automation, and AI. These projects shaped how we design workflows, data models, and automation patterns today.
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