SOLUTIONS
We focus on the places customers, teams and connected devices interact with your business. The platform works behind the scenes so your people can focus on what matters.
Make your website, portal and customer conversations easier to use. Help people find the right option, get a price, place an order or reach the right person without getting lost.
A visitor explains what they need. Your business-trained assistant searches your catalogue, checks availability and pricing rules, prepares a suitable quote or basket, then asks for confirmation before the order proceeds.
Turn messages, documents and CRM updates into the next useful action. Automate routine checks, preserve human approvals and keep records consistent across your existing tools.
An application arrives with supporting documents. MyFalcon extracts the required information, identifies missing evidence, updates the CRM and prepares the case for a named reviewer.
Make mobile devices, tablets, sensors and other touchpoints part of the same business process. When something happens, the right system and person can respond.
A connected device reports an issue. MyFalcon checks the event against operating rules, consults service history, creates a task and updates the right person or system.
YOUR NEXT STEP
Tell us which process you want to improve. Activation usually means choosing a proven MyFalcon workflow, tailoring its rules and connections to your business, testing the result and training your team to use it. Most standard activations target around two weeks, with safeguards and approvals built in. Once live, you can use the platform free for 14 days. Subscriptions start at £25 per seat per month, typically £35–£40 with support. Activation and third-party costs are agreed separately; bespoke development is only scoped when a genuinely new requirement calls for it.
